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FAQ

FAQ

1. The Order

Where and how can I place an order?

Just fill all the required fields in our simple Order Form. Should you have any misunderstandings regarding the ordering process feel free to contact our support team using a live chat or via email at [email protected].

What will be the price for my order?

Please go to our Prices Page and find our pricing policy. The price is based on these three factors: academic level, the number of pages, and urgency. For your convenience, we have created a price calculator, which can be found on our Homepage.

How many pages should I select?

It depends on how many words you required. In general, one double-spaced page has approximately 275 words, and one single-spaced page has approx. 550 words. As an example - if you need a 1000 words essay, we suggest you select either 4 double-spaced pages or 2 single-spaced pages. Please note that you should only specify the number of pages for the body of your essay. The Title and References pages are free of charge.

How do I know that the writer has started working on my order?

From the moment we receive the payment for your order, we will start searching for the best possible writer to work on your assignment according to the provided instructions. In your personal account, you will see the status bar indicate “In Progress”.

When will you finish writing my paper?

The urgency is being selected from your side. Generally, the fastest possible deadline is 5 hours, but feel free to contact our support team for extra urgent orders (orders with 3, 2, and one-hour urgency). The countdown to the deadline starts as soon as we receive the payment. Please take into account that first provided deadline works for the first draft of your paper. If you decided to revise the paper, it would take additional time.

2. The Privacy

Is my personal information safe?

At Writing Metier we guarantee 100% confidentiality to our customers. Should our team asked you to provide personal information, it is only used to reach you to clarify any urgent questions regarding your paper, if necessary, and to improve the quality of our cooperation. It's one of our guarantees that your personal information is never shared with any third parties. For more details about your privacy, feel free to read our Privacy Policy.

Is my payment secured?

All the payments are being processed via the safest world known third party Payment Systems such as PayPal and others you can find during checkout. The payment information that you provide goes directly to the payment processor through a secure web protocol. We receive just the confirmation of payment. This information is used for authorization purposes only.

3. The Service

Do I need to pay upfront?

Yes. The writer can only start working after we have confirmed that your payment received. You can be sure that your funds are secure with us and you will get the final paper that you are paying for. Your paper will be written according to the provided guidelines, and if you still hesitate about using our service, well, don’t – view our sample papers and place an order.

Is it considered as cheating?

We provide you with a professionally written example of how your paper should be done. This is a fantastic opportunity for you to learn from some of the most professional writers out there and model your scheduled papers accordingly. You can explain our service as an online library made especially for your specific needs. And everyone knows that it is NOT considered as cheating when you go to the library for an advise.

Do you sell previously written papers?

Never. All papers at Writing Metier are written from scratch. Our writing service does not have a pre-written paper database. We have a stringent policy against selling pre-written papers, and if you find out that your paper was previously written, we suggest you notify the Support Manager and receive a 100% refund. We understand that it is basically cheating on our former customers, and actions like this are not acceptable to us.

How do you format my paper? Hopefully, not just plain text?

Our writers and editorial team at Writing Metier understand that formatting is a necessary part of your grade. All custom papers are formatted according to the requirements provided in the instructions on the Order Form. If you don't provide these directions, your formatting will be double-spaced 12pt Times New Roman font with 1-inch margins. Please note that whichever format you need, all the pages are double-spaced by default, and each page is approximately 275 words in length.

Will my final paper be free of plagiarism?

All papers provided here at Writing Metier are 100% unique and properly cited. We use different trusted plagiarism detection checkers to ensure this. We are aware that plagiarism can have a serious impact on your academic or business performance, so we carefully analyze all our works. Unlike popular plagiarism detection software used by many universities (e.g. Turnitin.com), we never share the report to any public database. Hence, you can be sure that such plagiarism prevention is 100% safe for you.

What if I don't like the delivered paper?

When you use our services, you can be sure that not a single penny goes to waste. If you think that the writer didn't follow your initial instructions, you can request a free revision. In case you don’t like the revised order provided, as most of our customers do, you can ask for a refund according to our Money Back Policy.

Can you do my assignment online?

If you need to do any type of assignments online, you will be asked to provide us with the paper details and place your new order using our Order Form. Once completed, the assignment will be sent to you via email and uploaded to your personal room. Our writers can’t log in and complete anything online for you, due to privacy issues. Thank you for understanding.

Can you write any assignments?

Strictly, YES! You can order all types of academic as well as business, content or individual assignments using our service. If you have doubts whether we can find a writer to complete your work, do not hesitate to contact our support team using Live Chat or via email at [email protected].

4. The Writers

Who will write my paper?

All our writers are experts in their individual fields. They had been hand-picked by our HR's and have years of writing experience. In each case, we assign writers manually according to the area of their expertise and instructions provided from your side. Please note, that we work with writers from all around the globe and all of them have proved their qualifications. If you want a native British or American writer, please choose this option at the very end of the Order Form while placing your order.

If I liked my previous work, can I choose the same writer to work on my next order?

Yes, you can ask our Support Team to assign the same writer who was working on your previous order. Just provide your last Order Number to one of our managers, and he/she will assign your selected writer manually. Please note that this option is free of charge. Only if your writer is not available, another professional writer will be provided to complete your assignment.

How can I get in touch with the writer if I need it?

You may wish to contact the writer who is working on your paper directly to make sure that he/she has a clear understanding of your instructions. Unfortunately, our private messaging platform is under construction, but you can ask our Support Team to forward your questions/requests to the writer. Please contact one of our managers using a LiveChat or via email at [email protected].

What if I want the writer to use additional materials for my order?

We strongly recommend you to provide the writer with as many documents as possible. This will help the writer to get a better understanding of yours task. Please mark the box "I want to add additional materials" when filling the order form. After the payment, you’ll have an option to upload files to your order in your personal room. Our system accepts files up to 20 MB in size. If you cannot upload your document, you can contact our Support Team and they will gladly help you to share documents with your writer. Also, you can send your files to [email protected] and mention your order number in the message subject.

5. The Delivery

How will I receive my final order?

When the writer finishes working on your paper, you’ll receive an email with your final paper attached. All papers being sent to the email provided by you during registration. If you made a mistake in your email during registration, we wont be able to contact you and send you the final paper. Therefore, we are asking you to check if the email provided correct. Also, all the finished papers are being uploaded to your Personal Room. Therefore, you’ll be able to download the finished paper in your Order’s section. If there’s anything you’d like to get revised in your paper, you can ask for a free revision.

What should I do if I forget the password to my account?

If you forget your password and can't access to your account, there is a "Reset password" option. Please take into account that you can reset your password only using your email address. We kindly encourage you to remember your email!

What happens if the paper is late?

If the deadline has been missed, you need to notify our Support Team and explain the details immediately. Our representatives will examine your case and will explain what should be done next. Whether the deadline has been missed because of the writer or because of the customer, a new deadline needs to be arranged. If the paper was not delivered on the writer's behalf, the price will be recalculated, and a proper refund will be made. If there is a delay because we are revising your order or because you did not mention the full details from the time the order was placed, please bear with us and let us finish the work properly. For more details, please view our Money Back Policy page.

6. The Revision

What if I don't like the delivered product, can I get it changed?

What if I don't like the delivered product, can I get it changed? At WritingMetier.com, we offer free revisions for you to get the result you want. We aim for the highest quality, so if you are not satisfied with your paper, feel free to ask for a revision. However, we have a strict policy regarding the order instructions. The revision instructions MUST NOT conflict with your initial ones. No new documents will be taken into account in case of revision. If you want to add something, this will be count as an editing option and you might require to pay an extra price. After you have received your final paper via email and it was uploaded in your personal room, you have a week to notify the Support Team if you want any changes to be made in your document. For additional information, please check our Revision Policy.

How can I get my paper revised?

There is nothing easier. Please send us an email at [email protected], please title your email with your order number, including all the revision instructions and specify a timeframe for revision. Please note that generally, the minimum time needed for a revision is 8 hours, but in some cases, it can depend on the initial urgency to your order. Therefore, we kindly ask you to consult with our Support Team regarding urgent inquiries. For more information, please read our Revision Policy.

Easy steps to get your paper done
Submit your assignment details
Make your payment
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